If you think your internet connection is unstable, contact your Internet Service Provider for further assistance. If you are on metered connection, meaning, you pay for each kilobyte of data, you may temporarily turn this feature off, then update your Trend Micro program manually.If your Internet has an unlimited data plan, we recommend turning this feature OFF. Trend Micro is aware of a potential issue where customers who apply the recently released Microsoft Windows 11 (KB5014019 and/or KB5014697 ) or Windows Server.Your Trend Micro program may not be able to update due to Internet connection restrictions from the Metered connection setting. I have Internet connection but still cannot update If the problem persists, contact our Technical Support for immediate assistance. Restart your computer to apply the changes.Follow the prompts to install the hotfix.Click Yes when the User Account Control window appears.Double-click the downloaded file to run the hotfix.
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